Legal Policies

Your Trust. Our Priority.

At KonfigAI, privacy isn’t just a feature—it’s a foundation. We're actively advancing toward SOC 2 and HIPAA compliance to ensure your data remains secure, confidential, and fully protected.

Effective Date: 1/01/2025

Finlevit Inc. ("Finlevit," "we," "our," or "us") is committed to protecting your privacy and ensuring a secure experience when using our platform, Konfig. This Privacy Policy explains how we collect, use, store, and safeguard your personal information while ensuring compliance with relevant data protection regulations, including SOC 2 compliance. By accessing or using the Konfig platform (the "Platform"), you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect different types of information depending on how you interact with our Platform. This information may include:

1.1 Personal Information

When an organization (referred to as the "Client") implements Konfig, we collect personal information about the organization’s users (e.g., employees or designated representatives) as part of the implementation process. This may include:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Billing and payment information (if applicable)

1.2 Usage Data

We automatically collect certain information about your usage of the Platform, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages you visit, features you use, and time spent on the Platform
  • Clickstream data

1.3 Cookies And Tracking Technologies

We use cookies, web beacons, and other tracking technologies to improve user experience, gather analytics, and personalize content. These tools help us analyze how you use the Platform and allow us to deliver targeted content and advertisements. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Our Services: To deliver, maintain, and enhance the functionality of the Platform, including troubleshooting, resolving issues, and ensuring security.
  • For Communication: To communicate with the Client’s organization regarding account management, platform updates, billing, and customer support.
  • For Compliance and Security: To comply with legal obligations, detect, prevent, or address technical issues, and protect against fraud or misuse of the Platform.
  • For Analytics and Personalization: To analyze how the Platform is used, improve user experience, and provide tailored content and features.
3. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

  • Maintaining and improving the Platform.
  • Complying with legal obligations, resolving disputes, and enforcing agreements.
  • After these purposes have been satisfied, we will securely delete or anonymize personal data.
4. Data Security

We take the protection of your personal information seriously. Konfig employs robust security measures to safeguard your data, including:

  • Encryption of sensitive data during transmission using SSL/TLS protocols.
  • Encryption of stored data, including backup encryption.
  • Role-based access control (RBAC) to restrict data access based on user roles and permissions.
  • Regular security audits and penetration testing.
  • Multi-factor authentication (MFA) to enhance account security.

As part of our commitment to SOC 2 compliance, we have implemented strict security controls, including monitoring, logging, and auditing to detect and respond to any unauthorized access or data breaches.

5. Data Sharing And Disclosure

We do not share your personal information with third parties, except in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who assist in the operation of the Platform (e.g., hosting providers, payment processors) but only for the purpose of providing these services and subject to appropriate confidentiality agreements.
  • Legal Compliance: We may disclose your information if required by law, such as in response to subpoenas, court orders, or legal processes, or to protect the rights, property, or safety of Finlevit, our users, or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the successor entity, and you will be notified if there are any significant changes to the way your information is used.
6. Your Data Rights And Choices

You have certain rights regarding the personal data we collect and process, including:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You have the right to request that we correct any inaccuracies in your personal data.
  • Deletion: You have the right to request the deletion of your personal data, subject to legal or contractual obligations.
  • Data Portability: You have the right to request a copy of your data in a structured, commonly used format.
  • Objection to Processing: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us at [ info@konfigai.com ].

7. Data Storage And Transfer

Konfig operates as a single-tenant platform, meaning that your data is stored exclusively within the environment designated for your organization. Your data is not shared or stored with other organizations, ensuring a high level of data privacy and segregation.

7.1 Data Storage Location

Your personal and organization-related data is stored in secure data centers within the region designated by your organization during the implementation process. We do not transfer data across borders, and data is only stored and processed in the designated region as agreed upon during the implementation.

8. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or industry standards. Any changes to this Privacy Policy will be posted on this page, and the “Effective Date” at the top of the policy will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:

Finlevit Inc.
Email: info@konfigai.com
Address: 11020 David Taylor Dr, Charlotte, NC, 28262